Welcome to SnapFrame! This Privacy Policy explains how SnapFrame ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our website and services (collectively, the "Service").
1. Information We Collect
We collect minimal information to provide and improve our Service:
- Image Data: SnapFrame is designed to process images directly in your browser. We do not upload or store the original images you process on our servers.The image processing, including applying frames, backgrounds, effects, text, and watermarks, happens client-side. The final generated image exists temporarily in your browser for you to download.
- Usage Data (Analytics):
- Page View Counts: We use Supabase to anonymously count page views for statistical purposes (e.g., tracking the number of visits to our landing page to display an aggregate "screenshots generated" counter). This count is not linked to any specific user.
- Website Analytics: We use Vercel Analytics and Vercel Speed Insights to collect anonymous, aggregated data about website traffic and performance. This helps us understand how users interact with the Service and improve it. This data may include information like browser type, operating system, pages visited, time spent on pages, and general geographic location (e.g., country), but it is anonymized and not tied to individuals.
- Contact Information: If you choose to contact us via email at
contact@promtex.xyz, we will collect your email address and any information you provide in your message to respond to your inquiry.
2. How We Use Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: Operate the website and its features.
- To Improve the Service: Analyze usage patterns via aggregated analytics to understand user needs and enhance functionality and user experience.
- To Calculate Aggregate Statistics: Display anonymous statistics like the total number of screenshots generated (derived from page views).
- To Respond to Inquiries: Address your questions or feedback sent via email.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following limited circumstances:
- Third-Party Service Providers: We use third-party services to operate our Service:
- Supabase: For database functionality (storing the aggregate page view count). Supabase may collect standard web log data (like IP addresses) for operational and security purposes, governed by their own privacy policy.
- Vercel: For hosting the website and providing analytics (Vercel Analytics, Speed Insights). Vercel may collect standard web log data, governed by their own privacy policy.
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (a) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) enforce our agreements with you; (c) investigate and defend ourselves against any third-party claims or allegations; (d) protect the security or integrity of our Service; or (e) exercise or protect the rights and safety of SnapFrame, our users, personnel, or others.
4. Data Security
We implement reasonable technical and organizational measures to protect the information we handle. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. The primary image processing occurs in your browser, reducing the data transmitted to us.
5. Data Retention
We retain anonymous, aggregated usage data (like page view counts and analytics) indefinitely for statistical purposes. Information collected via email contact will be retained as long as necessary to respond to your inquiry and for our records, unless you request its deletion.
6. Your Rights
Depending on your location, you may have certain rights regarding your information. As we collect very limited personal data:
- Access/Correction: You can request access to or correction of any personal information we hold about you (primarily contact information if you've emailed us) by contacting us.
- Deletion: You can request the deletion of your contact information by contacting us. We cannot delete anonymized or aggregated usage data.
- Analytics Opt-Out: You can often configure your browser to limit tracking or use browser extensions designed to block analytics scripts. Please refer to Vercel's documentation for any specific opt-out mechanisms they may offer.
7. Children's Privacy
Our Service is not directed to children under the age of 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.
8. External Links
Our Service may contain links to external sites, such as the "Buy Me a Coffee" link (processed via Stripe). We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@promtex.xyz